SMM Infotech is a company providing BPO Solutions both Voice & Non-Voice in high quality and low error rate.

SMM Infotech began rendering services in BPO Industry concentrating on subcontracts/franchisees catering to bigger organizations in the industry. SMM Infotech will also provide services to any other clients as and when the demand arises.

The exponential growth rate of the BPO Industry demands skilled manpower. SMM Infotech aims at nurturing the talent and developing the skills of Executives/Team Leaders/QAs as well as new entrants into the industry. They can produce a complete and accurate BPO Solutions document and the end-objective of the organization is to give the highest quality to the industry.

We have worked in almost every department in reputed organizations in the Industry. Our technical background and work experience has provided the necessary skills to manage the operations at SMM Infotech. The past experiences have given the knowledge to deal with the day-to-day challenges of running the organization.

To date, we have completed the market research, have a team of skilled professionals, have an exhaustive education program for fresh aspirants, shortlisted prospective clients, and setting up the office with state-of-art infrastructure.

SMM Infotech helps clients through every stage of the customer lifecycle. We offer custom client processes through every phase of our engagements, including: solution design, project planning, customer segmentation strategies, implementation, operational delivery, reporting, and analytics. We provide world-renowned BPO services across all phases of the customer lifecycle:

Specialties Handled

  • We have the expertise to handle almost all Voice & Non-voice customer solutions that are in the industry and we are well versed with the work types that are used across the facilities.

  • We have the expertize in adapting ourselves to any kind of BPO solutions.